Are you a Program Manager looking to take the reigns on an initiative designed to streamline and improve an organization’s enterprise-level CRM function? Do you enjoy working creatively to identify efficiencies in a complex environment? Do you have experience implementing Salesforce?

Our client is a well-known consulting firm with a regional model and they are taking on a CRM transformation effort with a large publishing company in New York City. The team has a mandate to work across their Technical Services groups to deliver projects within their customer data and applications group, with the aim to transform their CRM, data management, and customer service systems. The main platform to be integrated is Salesforce, and this individual will have the opportunity to work with teams leveraging several technologies including AWS Cloud, Spring boot, Reltio, Tableau, and others, to create seamless solutions for internal stakeholders, business users, and customers. The ideal candidate will have experience creating and managing program roadmaps, coordinating across workstreams, and managing project resources to deliver on the program mandates.

Program Manager — Salesforce Requirements:
Bachelors degree and 10+ years managing projects
Experience implementing Salesforce in an enterprise environment is highly preferred
Extensive experience with end to end implementations of CRM tools required
Familiarity with MDM systems is preferred
Exposure to AWS, Redshift, Kafka, Spring Boot Camel or similar systems
Ability to prioritize project resources, create realistic project plans, and manage stakeholders accordingly
This Program Manager role is a consultant to hire position in NYC and sits in the client’s Soho office.
#zr 25439


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